New Student/Move-In Information

It is our goal to help make the semester move-in and students return to campus a positive experience for everyone involved. We want each student and parent to take comfort in the knowledge that your mail and packages are handled safely and securely from receipt to delivery here at The University of Rochester. In order to best serve our students and parents, we are providing the following information:

Move-In Extended Hours for Package Pick-Up end 9/16/22 (note: Postal Window hours remain 9am–5pm)

• Monday through Friday: 9am to 6pm beginning 8/22/22 (Closed Labor Day 9/5/22)
• Saturdays: 10am to 2pm beginning 8/27/22 (closed 9/3/22 for the Labor Day holiday)

Regular Postal Window and Package Pick-Up Hours, Todd Union

• Monday to Friday: 9am to 5pm
• Saturdays: 10am to 2pm during the academic school year only (beginning 8/27/22).

Package Notification

If you are expecting package(s), please wait for an email confirmation from the Campus Mail Center that your package has been processed and is ready for pick-up. An email from the delivery company such as UPS or Amazon couriers does not mean that your package is ready to be picked up. Your package notification from the Campus Mail Center will include the package location (Rack, Tube, Floor, Large and Perishable), all of which are located in the Campus Mail Center.

Student Care Packages

Care packages can be sent to students, we only ask that during the start of each semester to please wait until after the first few weeks of activity has settled down and the student’s books and dorm room necessities have arrived.

For any questions please call 585-275-3991 or email CMC@facilities.rochester.edu