Facilities Operations
Medical Center Operations
Medical Center Operations supports the University's health care network providing maintenance and upkeep of all Medical Center buildings and systems including critical patient care and life safety equipment.

The wide range of skilled employees in this group includes engineers, mechanics, carpenters, sheet metal workers, locksmiths, HVAC technicians, electricians, painters, plumbers, and a variety of other professional and leadership positions.
SMD Environmental Services provides support to all medical school facilities and general support areas with a full program of cleaning, maintenance, and restorative services emphasizing infection prevention.
Service Calls
If you have routine maintenance or an emergency service call for any of the Medical Center properties you should call the Facilities Customer Service Center at 3-4567. The majority of mechanics are on site between 7:30am and 4:30pm Monday through Friday with 24/7 hospital emergency support.
For information about our building histories, please see Professor Morris Pierce's website.
Contacts
The University Medical Center is anchored by Strong Memorial Hospital - an 897-bed, University-owned teaching hospital. The campus also includes the Golisano Children's Hospital, Wilmot Cancer Center, the School of Medicine and Dentistry (SMD), the School of Nursing and multiple research and clinical facilities.

David Featherman, Director
E: dfeatherman@facilities.rochester.edu
O: (585) 273-1667
C: (585) 472-6880
Neil Baker
- GCHAS/WCC/RWing Area Manager
- 353-2310
- nbaker@facilities.rochester.edu
Bill Bloss
- Finance and Business Manager
- 276-56879
- wbloss@facilities.rochester.edu
Chris Licata
- Assistant Director, SMD Environmental Services
- 472-1237
- clicata@facilities.rochester.edu
Frank Presher
- Assistant Director, Medical Center Operations
- 278-4299
- fpresher@facilities.rochester.edu
Janice Rowland
- SMH Area Manager
- 514-1496
- jrowlan5@facilities.rochester.edu
Gary Smith
- Manager, Safety & Compliance
- 500-5114
- gsmith@facilities.rochester.edu
John Strusinski
- SMD Area Manager
- 738-6484
- jstrusin@facilities.rochester.edu